About Us
Safe & Secure Properties are providing a fresh new approach to the market within buying, selling, renting and property management all around the North East of England. We believe our combination of collective skills and experience allows us to be the most proactive agent in the industry.
Michael Younghusband
Director – Operations
BA Hons Degree, Geography, Newcastle University. PGCE, Geography, Sunderland University. Outstanding Ofsted assessments. 8 years of experience in the security industry.
Poppy (the pup)
Office Puppy
Lead generator (from the office window). 1+ years in office security.
Lisa Roughley
Director – Sales & Lettings
Over 30 years Estate Agency experience in the local area. City & Guilds Level 3 in Domestic Energy Assessments. Highfield Award Body for Compliance. Certificate in Legionella Risk Assessment. Landlord.
Sarah Laybourne
Sales Manager
Over 20 years sales and lettings experience. Experience of large corporates and independent agents enabling Sarah to bring the best working methods all to one place.
Ross Linford
Senior Property Manager
7 years of Estate Agency experience. 5 years of experience in Property Management. A Level in Information Technology.
Holly Roughley
Sales and Marketing Support
Holly is currently doing her A-Levels, and has enjoyed supporting the sales team for over 3 years.
Jack Dykes
Property Manager
Jack has over 10 years’ experience in customer service and 8 years’ experience working in sales.
Lorna Ferrell
Branch Manager
Lorna has gained 12 years experience in Property Management working with large clients based across the country, she also has a degree in business management.
Claire Burke
Property Manager
Over 21 years’ experience in the property sector, holding a Level 2 Housing Practice qualification and PAT Test certification. Experienced in property operations and customer service, delivering reliable, compliant, and client-focused support.
John Carson
Property Inspector
15 years as a quality technician, so he has keen eye for detail, as well as 40 years’ experience in the housing trade, improving homes and renovating properties.
Our Mission
“Present the best possible properties for both our prospective buyers and tenants whilst also placing a huge focus on fulfilling the expectations of our vendors and landlords”
Our team are fully focused on delivering exceptional customer service and our aim is for our customers to see our passion and willingness to go the extra mile.