Welcome to the team! On this page you’ll find out about our backgrounds and what we can offer our customers! 

• BA Hons Degree, Geography, Newcastle University
• PGCE, Geography, Sunderland University
• 9 years experience as a secondary school teacher
• Outstanding Ofsted assessments
• 8 years experience in the security industry

Michael Younghusband | Managing Director

Michael Younghusband

Director - Operations

• 25 Years Estate Agency experience in local area
• Experienced Sales Negotiator, Valuer and Manager
• City & Guilds Level 3 in Domestic Energy Assessment
• Highfield Awarding Body for Compliance
• Certificate in Legionella Risk Assessment
• Landlord

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Lisa Roughley

Director - Sales

• Business Entrepreneur
• Career Landlord
• Extensive experience within building & maintenance

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Phil Marley

Director - Maintenance

• 20 Years local area Estate Agency experience
• Experience in all positions from Sales/Lettings Negotiator, Valuer and Manager Roles
• Landlord

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Debbie Cummings

Sales Negotiator

• Level 3’s for an Extended Diploma in IT, Advanced Business Administration and Customer Service
• Experience in Sales / Lettings Negotiating
• A*’s in Art & Design, Photography, Information Technology and Media Studies

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Caitlin Convery

Lettings Negotiator

• 9 years experience as an Operations Director in the Construction Industry
• 20 years experience in Manager Roles
• 6 years experience delivering 5 star customer service on-board Cruise Ships

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Tracey Morrison

Maintenance Manager

• Experience in Estate Agency

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Cathy Robertson

Accompanied Viewer

• 10 years experience in Credit Control and Maintenance within the lettings industry
• Previously a Team Leader in an Accounts Office
• A Level in Mathematics

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Irene Smith

Accounts Manager

• Studies in IT and Graphics
• Level 2 qualification in Leadership

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Hollie Thynne

Office Administrator

• Years experience in a Lettings Agency

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Adam Mason

Property Inspector